WIN-WIN for both manufacturers and distributors
The key advantages of LUCIA DM are:
- Acceptability (1)
Distributors like LUCIA DM because the module has been specifically designed to work for them:
User friendly graphic interface, modular structure offering on/off flexibility, straightforward work-flow based screens
- Acceptability (2)
Distributors like LUCIA DM because it delivers tangible operational benefits:
Tighter operational control, increased productivity, inventory accuracy, reduced shrinkage and simplified reporting
- Cost effectiveness
Recognizing that any solution to be deployed across multiple sites must come with an acceptable ‘unit cost’, LUCIA DM was designed to offer “Mercedes quality at the price of a Ford”.
- Operationally orientated deployment
Our implementers train and support distributor staff in all aspects of running a modern, effective operation, going beyond standard IT to ensure that they maximize the utilization of the system.
- Robustness
Designed to keep operation in ‘real-life’ environments, LUCIA has an auto off-site back-up and proven disaster recovery program to minimize any downtime.
- Local integration
LUCIA integrates with a range of distributor accounting packages and through its flexible integration module, LUCIA can be configured to integrate with any standard product.
- Continuous support
A help desk service is provided across all operational hours, providing users with friendly, supportive operations problem diagnosis or technical assistance.
- Transparency (One version of the truth)
Distributors can now see their delivery performance and the (replenishment) performance of the manufacturers they serve. This engenders rational debate of service issues and ultimately, improvement in the overall service to the end-customer. WIN-WIN
